CAB DRIVERS OFFERED FINANCE PAYMENT HOLIDAY

Find the latest updates from BlackHorse below

18 June 2020

UPDATE FOR BLACK HORSE TAXI FINANCE CUSTOMERS

ADDITIONAL CORONAVIRUS SUPPORT: YOUR OPTIONS AT THE END OF YOUR PAYMENT HOLIDAY

You are coming to the end of your 3 month payment holiday and your payments are due to restart.

If you can afford to restart your payments, you should do so as it is in your best interest to start making payments again as soon as you can.

If you are not able to restart your payments, we are able to offer you an additional 1 month payment holiday.

By extending your payment holiday by 1 month:

  • Your payments will be deferred by a further month
  • You will pay an extra amount for this as you take longer to pay back the amount borrowed


I’ve reached the end of my payment holiday and I am able to restart my payments

  1. When your payment holiday ends you will restart your monthly payments. Your monthly payment will be for the same amount as before your payment holiday.
  2. If you have been charged an extra interest amount for taking a payment holiday, you will not pay this until after your last payment. If the extra interest amount is more than your monthly payment, it will be split over a number of months. This means that you will not pay more than your normal monthly payment each month.
  3. The due date for your monthly payments will likely have changed as a result of taking a payment holiday. You will have received a letter from us telling you the new payment date. You can also check your payment due date by logging into your online account* and checking the ‘My account’ screen.
  4. If you cancelled your Direct Debit, please reinstate it before your monthly payments are due to restart. You can do this by logging into your online account* and selecting 'Update Bank Details’. You will then need to enter your sort code and account number. You will need to reinstate your Direct Debit at least 8 working days before your next payment is due. If it is too late to reset your Direct Debit for when your payments restart, you can make a payment by debit card using the “Make a payment’ option in your online account. If you are unsure whether you cancelled your Direct Debit, you can check if it is still active with your bank. You should be able to find this information on your bank’s online banking or mobile banking app. If not, you will need to call your bank.

*If you are a business, you may not be able to use our online service. If you are unable to use the online service, call us on 0344 8248888.


I’ve reached the end of my payment holiday and I am not able to restart my payments

  1. If you have reached the end of your payment holiday and you are not yet able to restart your monthly payments, we will be able to offer you further help and support. We are currently working on a range of further options to help our customers.
  • If your payments are due to restart before 20th July and you are unable to restart your payments, log into your online account* for further details of the options available to you.
  • If your payments are due to restart after 20th July, we will provide further details of the support available here soon and in your online account.

2. If you are not able to restart your monthly payments and you are concerned the impact may be longer term, for example you have lost your job or your business has shut down, please call us on 0800 1512454 so that we can discuss options to help you.

*If you are a business, you may not be able to use our online service. If you are unable to use the online service, call us on 0344 8248888.

Remember a payment holiday can help if you need to take a short break from making your payments. If you are concerned the impact may be longer term, for example, you have lost your job or your business has shut down, please call us on 0800 151 2454 so that we can discuss the best option for you.



5 June 2020

If you are coming to the end of your 3 month payment deferment and your payments are due to restart.

If you can afford to restart your payments, you should do so as it is in your best interest to start making payments again as soon as you can. 

When you take a payment holiday, you pay more as you take longer to pay back the amount borrowed.  You may also incur additional vehicle related costs if you have the vehicle for a longer period of time.  The longer your payment holiday, the more you will have to pay.  This is why it is better to restart your payments if you can.

If your payments are due to restart before 22nd June, Black Horse will contact you very soon to discuss your options.

For payments due after 22nd June, further updates will be provided on this website, on the Black Horse website and Black Horse will contact you before your next payment is due.

You will find frequently asked questions on the Black Horse website that are being updated regularly, please check these at www.blackhorse.co.uk should you have any queries or you can call us on 0344 8248888 so that we can discuss other options to help you. 

7 April 2020

If your income has been impacted by coronavirus, Black Horse has a range of options to help you. You can now apply for a payment deferral of up to three months online or they can offer you other help if you need it.

If you need to request a payment deferral in most cases, you can now make your request online to defer your next 3 months payments. To process a payment date change request, you will need to log into your account on Black Horse website www.blackhorse.co.uk using your date of birth, postcode and agreement number. You can find your agreement number on any correspondence from Black Horse or it will be the reference for your direct debit shown on your bank statement.

Your monthly payments can be deferred by a maximum of 3 months. When you ask for a three month payment holiday online if you have already had a 1 month payment holiday, a payment holiday will be applied for a further 2 months.

Please note that Black Horse is currently dealing with a much higher volume of calls than normal so please use the link to their website where possible to facilitate this deferral request however if you are unable to process your request online, you can call them on 0344 8248888.

You will find frequently asked questions on the Black Horse website that are being updated regularly, please check these should you have any queries.

18 March 2020, Ansty

  • LEVC and Black Horse have agreed to make a payment holiday available to TX cab drivers on existing finance deals
  • Three-month payment suspension in direct response to Coronavirus crisis and its impact on the trade
  • TX drivers can register interest at www.levc.com/payment-holiday
  • To ease the impact of the Coronavirus outbreak on the UK taxi trade, a three-month finance payment holiday initiative has been agreed by LEVC and Black Horse and is available nationwide.

    TX drivers on any existing Black Horse finance contract can register their interest for a three-month suspension of repayments by completing their details at below.

    Joerg Hofmann, LEVC CEO, said:

    This is an extremely critical time for the taxi trade and the payment holiday will play a role in softening the impact that Coronavirus is having on taxi drivers. We recognise and celebrate the efforts they make daily to keep Britain moving – and this three-month bridge will hopefully ease the burden drivers now face.”

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