FREQUENTLY ASKED QUESTIONS

Got questions? We’ve got answers. Browse the FAQs below to find quick information about us and what we offer.

What products do you offer?

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We produce the TX electric taxi and VN5 electric van, both engineered for professional use and urban mobility.

Where are the products made?

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Our vehicles are designed and built at our state-of-the-art manufacturing facility in Coventry, UK.

THE PRICE OF THE NEW TX SEEMS HIGH, HOW CAN DRIVERS AFFORD IT?

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When you buy a new TX, you also benefit from a comprehensive three-year/120,000-mile warranty and a separate unlimited mileage, five-year warranty for the battery (which is class leading).

Don’t forget the investment cost is offset by reduced running costs.

Where can I buy a TX?

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You can purchase through our authorised LEVC retailers. Click through to Find A Dealer to find your nearest location.


Do you sell used TXs?

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Yes. We offer Approved Used TX vehicles, prepared to exacting standards for complete reassurance. Click through to Find A Dealer to find your nearest location.

Do you only sell in the UK?

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No. While the UK is our home market, LEVC vehicles are also sold internationally.

Do you only sell to taxi drivers?

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No. The purpose-built TX is available for licensed taxi drivers and many other non-taxi applications where wheelchair accessibility is required, including care homes and care providers, the NHS, and tourist locations. The VN5 light commercial vehicle is available to a wide range of business customers.

When is the next taxi going to be launched?

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We continuously innovate. Follow our social channels to keep up to date on the latest product news.

Can I buy accessories for my LEVC product?

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Yes. We offer a range of genuine accessories designed specifically for your vehicle.

WHY ARE SOME FEATURES/ITEMS STANDARD AND OTHERS ARE OPTIONAL?

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Many different factors play a part in configuring the specification of a vehicle. However, where we feel a feature offers universal value to all customers, this would typically be offered as part of the standard specification. Where this value is likely to be perceived by only some customers, we feel it is more appropriate to offer this equipment as an optional extra, particularly where the cost of inclusion is significant. A good example of this is the home-charging wall box, which adds no value to customers without off-street parking, but which as an optional represents great value for customers who do.

How durable are your products?

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Our vehicles are engineered for intensive daily use, with robust construction and proven reliability.

WHERE CAN I LEARN MORE ABOUT THE NEW TFL TAXI AGE LIMITS COMING INTO EFFECT 1 NOV 2019?

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The TX is built around a lightweight, bonded aluminium monocoque mounted on a rigid, high‑strength architecture for maximum durability and efficiency

What material is the TX made from?

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On a brand new TX the first MOT is due after 12 months and then every 6 months thereafter.

What are the accessibility features of the TX?

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Among many things, the TX includes wheelchair access, an integrated ramp, accessible swivel seat, hearing loop and spacious passenger accommodation.

Is the TX purpose-built or is it a conversion?

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The TX is purpose-built from the ground up as a modern electric taxi.

How environmentally friendly is the TX?

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The TX offers zero-emissions capable driving and significantly reduced CO2 output compared with traditional diesel taxis.

How much is a TX?

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Pricing varies by specification and offers. Please contact us for the latest pricing and finance options.

How much does it cost to run a TX?

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Running costs are typically lower than traditional diesel taxis, thanks to electric driving capability and reduced maintenance.

How much is LEVC taxi insurance?

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Insurance premiums vary by driver and insurer. We recommend speaking to specialist taxi insurers for tailored quotes.

How much is an LEVC van?

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VN5 pricing depends on specification and current offers. Contact our Sales team for a personalised quotation.

How do I buy a taxi?

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Simply contact our Sales team to discuss availability, finance options and next steps.

What is the turning circle of a black cab?

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The TX retains the 8.45‑metre turning circle required by London taxi regulations, ensuring exceptional manoeuvrability in tight city streets.

Can you buy an LEVC?

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Yes. Contact an authorised LEVC retailer or our Sales team to begin your purchase.

How much is road tax on an LEVC taxi?

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Recyclability plays an important part in LEVC’s product development strategy, with more than 95% of the materials in TX classified as recyclable or recoverable at the end of the vehicle’s life.

While the usable capacity of all batteries reduces over time, the drive battery developed for TX has been designed to last the life of the vehicle, retaining its performance and range reliably for many years.

Wider industry analysis* shows that batteries removed at the end of a hybrid or electric vehicle’s life typically retain around 80% of their original storage capacity – and this is in line with our own testing. While these batteries are not suitable for immediate re-use in the same application, it is possible to refurbish and recondition the battery. However, these used batteries are also ideally suited to ‘second life’ applications, where the remaining useful storage capacity is unrelated to original automotive requirement. One example of this is the growing market for domestic and commercial energy storage, and LEVC is exploring ways to reuse TX drive batteries in this way.

Regardless of the methods ultimately used, motor manufacturers remain responsible for the safe collection, recycling and disposal of all the drive battery components as part of ELV (End of Life) legislation. LEVC is committed to minimising TX’s environmental impact throughout the vehicle’s working life and into retirement.

IS THERE A LIST OF THE ‘TAXI ONLY’ RAPID CHARGE POINTS AVAILABLE IN LONDON?

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Vehicle tax is subject to current government regulations. Our team can advise you on the latest rates.

How can I finance the TX?

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We offer flexible finance solutions tailored to professional drivers. Speak to our team for guidance.

What’s the warranty coverage on an LEVC vehicle?

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The VN5 comes with a five-year vehicle and eight-year battery warranty, while the TX includes a three-year vehicle and five-year battery warranty. Extended warranty options are available.

How do I insure my cab?

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We recommend contacting specialist taxi insurers familiar with electric vehicles.

What offers do you have available?

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We regularly introduce competitive offers. Contact us to discover current promotions.

How do I get in contact with Sales?

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Submit an online enquiry and our team will respond promptly.

Do you supply taxi meters and payment machines?

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We can guide you towards approved suppliers and compatible solutions.

Do you service the TX4 and previous models?

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Yes. A selection of dealers within our network continue to support TX4 and earlier models with servicing and parts.

Do you provide parts and servicing for the TX4?

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Yes. Genuine parts and expert servicing remain available.

Aftersales FAQs

What warranties are available?

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Manufacturer warranties are provided as standard, with extended warranty options available.

Where can I service my vehicle?

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Servicing is available through authorised LEVC Aftersales centres.

IS THE CHARGING LEAD THAT COMES WITH TX FITTED WITH A NORMAL 3-PIN PLUG?

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TX comes with Type 2 / CCS (the most common variety of charger). Although TX can be charged using a domestic 3-pin socket, we prefer drivers use a traditional wall box or charge post for a variety of reasons. Not only is the rate of charge much slower (typically 2.5kW), there is the risk of overloading circuits that are not designed for this type of use.

However, for those drivers who wish to purchase a 3-pin plug your local dealer will be able to supply one for £320 ex. VAT.

What is the Service Plan offering?

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Our Service Plan spreads maintenance costs and ensures scheduled servicing is completed on time.

Can you repair my cab?

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Yes. Our LEVC-trained technicians carry out repairs to manufacturer standards.

Do you fit tyres?

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Yes. Tyre supply and fitting are available at our Aftersales centres.

How much is a full service?

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Pricing depends on model and mileage. Contact your nearest Aftersales centre for an accurate quotation.

How long does a service take?

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Timing varies depending on the work required. Our team will advise when booking.

What is included in a full service?

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Services follow the official maintenance schedule, including inspections, updates and safety checks.

How do I know when to service my vehicle?

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Your vehicle will alert you when a service is required. Alternatively, contact your Aftersales centre who can advise you of your next service.

Do you sell genuine parts?

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Yes. We supply and fit genuine LEVC parts for optimum performance and durability.

EV FAQs

How long do electric car batteries last?

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LEVC batteries are engineered for long-term durability and supported by manufacturer warranty coverage.

How long does a charge last?

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The latest TX model offers up to 78 miles of zero-emissions range (under the WLTP test cycle) – ideal for city driving – combined with a range extender providing a total of up to 333 miles.

Are electric cars cheaper to run?

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On most occasions, yes. Depending on how often you charge your vehicle and your usage profile, electric vehicles deliver lower fuel and maintenance costs compared with traditional combustion engines.

Are electric cars exempt from road tax?

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Tax treatment depends on current legislation. Our team can provide up-to-date guidance.

Do you have certified EV technicians?

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Yes. Our technicians are fully trained to service and maintain electric vehicles.

Where can I charge?

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At the time of writing, there are more than 116,700 public EV chargers around the UK, and infrastructure continues to expand nationwide, whilst many customers choose to charge at home. Our team can advise on home and public charging options.

How much does it cost to charge?

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Charging costs vary by provider and tariff. Electric driving typically costs less per mile than diesel.

Miscellaneous FAQs

Are there any grants or funding available?

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Yes, please click here to learn more.

How do I become a taxi driver?

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Licensing requirements differ between local authorities, so the best first step is to contact your local licensing body for the exact process and criteria. For London, visit https://www.levc.com/company/the-knowledge/[KR1] to find our more or go directly to https://tfl.gov.uk/info-for/taxis-and-private-hire/licensing/learn-the-knowledge-of-london