Busting myths & answering FAQ about The Electric Taxi | LEVC

Learn more about TX Design & Development

Read our frequently asked questions about TX

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1. The taxi is enormous, how can it perform on London’s roads?

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The beauty of the new vehicle, beyond just its looks, is that it retains the unique turning circle and manoeuvrability of its predecessor. This means it is incredibly agile and able to run across the streets of any city in the world. Although the vehicle looks bigger it is only marginally longer but the width is the same as its predecessor.

2. Are there any plans to change the 'Taxi' light on TX?

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We made the roof light text bolder following feedback from drivers & licensing authorities about the prototype design. We’re always listening to feedback we receive and looking for ways to continually improve the vehicle to ensure it matches as closely as possible the needs of drivers and passengers. It’s for this reason the for hire light is an update we’re considering for future model years, but at this stage no details have been confirmed. As TfL, and many other local authorities around the country, have approved TX for licence with no objections, this is the light design we’ll be continuing with for the foreseeable future. As soon as more information is available, we'll be certain to share it with drivers immediately.

3. What accessories are available for TX, can I retrofit accessories from my old taxi?

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TX is a completely new vehicle, not just in terms of technology, but also in terms of parts, dimensions, contours and design; that means all accessories (such as wind deflectors and floor mats) need to be specifically designed to fit the vehicle, and are not interchangeable with our previous vehicles of a similar type. We plan to release a comprehensive range of accessories for TX so drivers can tailor their vehicle to their lifestyle and working habits and we’ve had a number of very interesting and useful discussions with suppliers. As yet no details are confirmed, we’ll release more information as soon as it's available.

4. Is there a leather passenger seat option?

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We refer to this material as vinyl we don't proclaim it's leather as some OEMs do. This is not currently planned however we are monitoring customer interest so we can consider it for future product development.

The Taxi cloth used has been developed as a more breathable material with excellent durability characteristic, it is harder wearing and easier to clean than real leather making it more suitable for a taxi.

5. Why is the wheelchair position now forward-facing? TX4 used to be backward-facing.

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Thanks to generous internal dimensions, clever packaging and a retracting centre seat, there is now sufficient room in the passenger compartment to rotate a wheelchair user into a more comfortable forward-facing seating position.

While previous legislation required taxis to have a backward-facing wheelchair position, we’ve worked with authorities to update their legislation to reflect the latest safety standards - to which TX has been designed and built.

Unfortunately it always takes time for such updates to propagate from authorities to all relevant 3rd parties. While this process takes place, if there are 3rd parties who aren't aware of the change in legislation, please let us know and we'll be happy to pursue them on behalf of drivers.

6. Why the delay in handing over vehicles to customers?

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Towards the end of last year, we were affected by some issues - including interoperability with some taximeters and a delay waiting for the final aftersales diagnostic equipment required to make customers handovers. To ensure a much smoother, more effective customer handover we took the decision to put production temporarily on hold. This has reduced the rate at which we had hoped to hand over vehicles to customers this year. However, these issues have now been resolved and we are handing vehicles to customers at an ever faster rate each week.

7. Why are certain features optional and not standard?

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Many different factors play a part in configuring the specification of a vehicle. However, where we feel a feature offers universal value to all customers, this would typically be offered as part of the standard specification. Where this value is likely to be perceived by only some customers, we feel it is more appropriate to offer this equipment as an optional extra, particularly where the cost of inclusion is significant. A good example of this is the home-charging wall box, which adds no value to customers without off-street parking, but which as an optional represents great value for customers who do.

8. How do I lock / unlock the different compartments on TX?

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TX is equipped with taxi locking; this function allows the driver to control the passenger door locks using the brake pedal. The taxi-locking system fitted to TX activates door locks independently from one another, separating the driver from the passenger compartment and entry from exit. The logic ensures passengers and driver are kept safe based on ignition setting, gear selection, handbrake activation, vehicle speed and user inputs (lock/unlock buttons and interior door release handles). In practise the system is simple and intuitive to use, but for more information please download our handy 'Taxi Locking Overview' guide or the free TX operator app.

Download Taxi Locking Guide

DOWNLOAD ON THE APP STORE

GET IT ON GOOGLE PLAY

If you have a question or you'd like to find out more about #theelectrictaxi, tweet us @AskLEVC or contact your local TX dealer

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